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ACCESSIBILITY STATEMENT

Effective Date: September 7, 2026

At Hailey's Skin Care Studio, we are committed to providing a welcoming, inclusive, and accessible experience for all of our clients. We believe everyone should be able to access our facial services, website, booking process, and business facilities with dignity, respect, and as few barriers as reasonably possible.

1. Our Commitment

We strive to make our services accessible to individuals with disabilities and different accessibility needs. We are committed to making reasonable efforts to accommodate our clients and to continually improve accessibility throughout our business.

This includes accessibility related to:

  • Our website and online booking system

  • Communication with clients

  • Our facial services and treatment experience

  • Our physical business location, where applicable

  • Client assistance and accommodations

2. Accessibility Accommodations

If you have an accessibility need or require an accommodation before or during your appointment, please let us know when booking or contact us before your appointment.

Depending on your individual needs, we will make reasonable efforts to provide appropriate accommodations, which may include:

  • Assistance with navigating the treatment area

  • Additional time for communication or completing forms

  • Alternative methods of communication

  • Assistance with understanding treatment information

  • Adjustments to the treatment process when reasonably possible

  • Accommodations for mobility, hearing, vision, or communication needs

Some accommodations may depend on the nature of the treatment, health and safety requirements, and the physical limitations of our facility.

3. Service Animals

Service animals are welcome in areas of our business where they are legally permitted.

For health, sanitation, and safety reasons, there may be certain areas where animals cannot be present, particularly treatment areas where facial services are being performed. When this applies, we will work with the client to identify a reasonable alternative whenever possible.

4. Website Accessibility

We are committed to making our website and online booking experience as accessible and user-friendly as reasonably possible.

We aim to support accessibility features such as:

  • Clear and easy-to-read information

  • Descriptive headings and links

  • Accessible online forms when reasonably possible

  • Compatibility with commonly used accessibility technologies

  • Sufficient contrast and readable text

  • Alternative text for relevant images when reasonably possible

  • Keyboard-friendly navigation when supported by our website platform

Because technology and accessibility standards continue to evolve, we regularly seek opportunities to improve the accessibility of our online presence.

5. Communication

We are committed to communicating with clients in an accessible and respectful manner.

If you require information in an alternative format or need assistance communicating with us, please contact us. We will make reasonable efforts to accommodate your request.

6. Our Physical Location

We strive to provide an accessible and comfortable environment for clients visiting our business.

Accessibility features may vary depending on the location, building, parking area, entrances, restrooms, treatment rooms, and other physical characteristics of the property.

If you have questions about physical accessibility before booking an appointment, please contact us so we can discuss your specific needs and determine what accommodations may be available.

7. Treatment-Specific Considerations

Certain facial treatments may involve products, equipment, positioning, lighting, sounds, scents, or physical contact that could affect a client's ability to participate comfortably or safely.

Before beginning a treatment, we encourage clients to communicate any accessibility concerns or accommodations they may need.

We will make reasonable efforts to modify a service when doing so does not compromise the client's safety, the safety of our staff, sanitation requirements, or the effectiveness of the treatment.

8. Feedback

We welcome feedback about accessibility. If you experience an accessibility barrier or have a suggestion for how we can improve, please contact us.

Business Name: Hailey's Skin Care Studio
Email: haileysskincarestudio@gmail.com
Phone: 571-449-1897
Address: Haines City, Florida

We take accessibility feedback seriously and will make reasonable efforts to review and address concerns.

9. Policy Updates

We may update this Accessibility Policy from time to time as our business, services, technology, and accessibility practices change.

The most current version of this policy will be made available on our website.

10. Commitment to Inclusion

At Hailey's Skin Care Studio, every client deserves to feel comfortable, respected, and welcome. We are committed to treating all clients with dignity and to continually improving our accessibility practices.

Thank you for helping us create a more welcoming and inclusive environment for everyone.

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